Most companies approach Total Losses as an “administrative” function: Process the claim and send out the Letter of Guarantee.
Goldfein Claims Management approaches Total Loss management with a focus on Customer Satisfaction and Asset Management. We ensure that claims are efficiently resolved, avoiding payoff delays and reducing deficiency balances.
We perform the following functions:
- Cancellation of after-market products
- Re-negotiation of settlement offers
- Collecting taxes and fees where applicable
- Resolving GAP claims
Holding the insurance carriers and Product Administrators legally responsible ensures a higher settlement in less time, managing the asset and ensuring customer satisfaction.